Exclusive Services
Get tangible wins in weeks, not months—faster response times, cleaner ops, and real ROI. We handle the setup and ongoing support so you can stay focused on the work that matters.
| AI Receptionist (Managed Front Desk)
Answer every call, qualify leads, and book appointments—without adding headcount.
What’s included:
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On-brand voice agent with call routing, intake, and calendar booking
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After-hours coverage + overflow during busy times
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Escalations, call summaries, and CRM logging
Outcomes:
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Fewer missed calls, faster response, more booked jobs
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Clear cost per booking and monthly savings vs. live answering services
AI Website Chat & Lead Capture
Convert visitors into appointments with an on-brand chat that knows your pricing, policies, and schedule.
What’s included:
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Website/SMS chat trained on your FAQs and service areas
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Lead capture to CRM with instant email/Slack notifications
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Booking links and automated follow-ups
Outcomes:
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Higher website conversion, faster first response, cleaner CRM data
| AI Website Chat & Lead Capture
Convert visitors into appointments with an on-brand chat that knows your pricing, policies, and schedule.
What’s included:
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Website/SMS chat trained on your FAQs and service areas
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Lead capture to CRM with instant email/Slack notifications
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Booking links and automated follow-ups
Outcomes:
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Higher website conversion, faster first response, cleaner CRM data
| AI Integrations & Automations
Connect your stack and automate the busywork—quotes, e-sign, billing, and reporting.
What’s included:
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CRM data model & pipelines (leads → deals → customers)
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Automated quotes, e-sign, and billing (recurring + usage)
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Playbooks for follow-ups, renewals, and upsells
Outcomes:
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Shorter sales cycles, fewer manual errors, reliable reporting
| Cloud Engineering & Migration
Design and deploy a secure, right-sized cloud—or move off legacy/on-prem to AWS / Azure / Google Cloud—with identity, backups, monitoring, and low-downtime cutovers. We focus on SMB needs: reliability, security, and clear costs.
What’s included:
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Landing zone: accounts/subscriptions, IAM/SSO, baseline policies
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Network & security: VPC/VNet, firewalls, least-privilege access, logging
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Backups & DR: snapshots, retention policies, recovery tests
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Workload migration: servers, databases, files, email; staged cutovers
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Monitoring & alerts: health dashboards, cost & performance reports
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Handover & training: docs, runbooks, admin walk-through
Outcomes:
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Reduced risk and downtime, stronger security posture, predictable cloud spend.
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A clean, documented environment your team (or ours) can run confidently.
| Managed Service Desk
Give your business a real help desk without hiring. We act as your branded frontline—handling customer requests by phone, chat, and email, resolving common issues fast, escalating the rest under clear SLAs, and keeping everyone informed.
What’s included:
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Multiple intake routes (phone/chat/email) → ticketing, triage, proactive status updates
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First-line resolutions (FAQs, account changes, scheduling, simple fixes) + warm escalations
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Knowledge base + light automations to cut repeat tickets
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Weekly reporting: volume, first-response, resolution time, CSAT
Outcomes:
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Happier employees, fewer tech issues, predictable service levels - all without adding headcount
How We Work
Simple, measurable, and safe
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Start small, scale fast. We launch one high-impact use case, prove ROI, and expand.
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On-brand and compliant. Data minimization, consent/call-recording notices, and human-in-the-loop escalation.
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Transparent pricing. Straightforward retainers with usage where it makes sense.
Wilmington, Delaware — serving clients nationwide.
Get in Touch
Ready to stop missing calls?
Book a 30-minute discovery. We’ll map your quick wins, show the ROI, and outline a 2-week pilot.
Email: hello@nexovant.com
Phone: (302) XXX-XXXX